Our Repair Policy
The Biomat®, Bio-belt®/, Bioacoustic Mat, and Alkal-life 7000sL™ are now covered under our customer care program.
In the event that your Biomat® or Alkal-Life™ has stopped working, Richway's Lifetime Care Program helps customers to quickly get a new replacement.
See: Lifetime Care Program and Warrenty. You will find explanations of how the program works and how to get help. If you have any problems, feel free to contact us.